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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Devon Wang

March 10, 2023

5  out of  5 rating by Devon Wang
"Great service!"

Salamat Alshyn

January 9, 2023

5  out of  5 rating by Salamat Alshyn
"The insurance companies I worked with before were very slow in responses, but AJ was very quick and responsive to my requests. I am happy I was able to contact AJ where I was almost immediately provided a quote. Now about to transfer all my personal and business insurances to State Farm. Recommend without hesitation if you’re looking for a pleasant experience. I wasn’t just served as a customer, but I also found a great friend in him."

Cruz Solano

December 9, 2022

5  out of  5 rating by Cruz Solano
"I appreciate AJ for being super transparent and making sure that I have all the facts I need to make informed decisions."

Srithala Suresh

November 1, 2022

5  out of  5 rating by Srithala Suresh
"Very good customer service"

Mikhail Utkin

October 12, 2022

5  out of  5 rating by Mikhail Utkin
"AJ's staff is highly trained, prompt and helpful. AJ himself makes time annually to assess the changes in my family, work and housing situation which would warrant changes in a policy or a new policy. Very happy to have an agent like him."

Darren Reyes

October 5, 2022

5  out of  5 rating by Darren Reyes
"They give you fair and honest quotes. Ms. Seema is easy to talk to and knows very well what she is doing. Appreciate all the explanation and taking time to talk with us."

Louis K

October 1, 2022

5  out of  5 rating by Louis K
"We switched over to State Farm for both our home and car insurance. Gilbert Carpintero from AJ's office was tremendously helpful and true MVP. He promptly and professionally answered all of questions we had before making the final decision to switch over. We never felt we were brushed aside. We truly appreciate Gilbert's help to get great coverage at better pricing than the other competitors. Thank you."

Harry Cooperman

September 15, 2022

5  out of  5 rating by Harry Cooperman
"Spoke with Gilbert yesterday to purchase auto insurance for my car in California. He helped to make the process very easy and reassured me as I am new to the state. He helped me identify additional products I might want (renter's insurance) and was understanding when I declined certain products that I did not find beneficial (such as term life insurance). He also helped me understand available deductible and coverage plans and how that affects my monthly premium in a transparent and thorough manner. I greatly appreciated the service that was provided. The price felt somewhat high, but appeared standardized via State Farm algorithms so I felt like I was receiving a fair quote (which was in line with another insurance provider I had consulted)."

david v

September 15, 2022

5  out of  5 rating by david v
"Very knowledgeable! Expert service!!"

Lena Klauser

September 9, 2022

5  out of  5 rating by Lena Klauser
"Thank you so much, dear Gilbert. You were so helpful and patient. I enjoyed being in contact with you!"

Javier M

August 10, 2022

5  out of  5 rating by Javier M
"(Translated by Google) It is a good insurer, especially the service agents are very attentive and guide you in Spanish. I thank advisor Gilbert Carpintero. (Original) Es una buena aseguradora, en especial los agentes de servicio son muy atentos y te guían en español. Agradezco al asesor Gilbert Carpintero."

Joseph Alexander

August 9, 2022

5  out of  5 rating by Joseph Alexander
"I have been a customer of AJ for about 10 years now! Seema has never failed to deliver what we needed. Very patient, thorough and outstanding service!"

Goro Mitchell

August 5, 2022

5  out of  5 rating by Goro Mitchell
"I have used this State Farm office for many years. They handle my commercial vehicle and personal auto insurance. The rates are the most competitive and Seema responds same day for COI requests from clients. Highly recommended."

Cynthia Gonzalez

August 1, 2022

5  out of  5 rating by Cynthia Gonzalez
"We signed up for life insurance with agent Gilbert Carpintero. It took a few phone calls for us to decide on the right policies for us. Our agent was so informative and patient with us throughout the entire process. Thank you."

Mat Gingi

July 30, 2022

5  out of  5 rating by Mat Gingi
"I'm very happy with the attention Seema gave us. I needed to find an insurance before we arrived in California, and despite the distance and time difference everything worked out. We had to change some things when we arrived and they were quickly done. Thank you very much!"

Stephanie Carpintero

July 29, 2022

5  out of  5 rating by Stephanie Carpintero
"Excellent customer services and provided me with much insight. Gilbert was patient and helped me understand more on some policies. He was well informed and answered all my questions!"

Sameer Nadkarni

July 28, 2022

5  out of  5 rating by Sameer Nadkarni
"Excellent customer service and advice. AJ is well informed and a savvy professional. He is on top of any issues or requests we have. Enjoy working with him"

Neelam Singh

July 28, 2022

5  out of  5 rating by Neelam Singh
"Insurance is just one of those things that always feels like a constant drain of money- constantly paying premiums year after year with no seeming benefit except the peace of mind you will be protected IF something bad were to happen. That peace of mind only comes if you can trust that your agent is competent, knowledgeable, and honest enough to have sold you the right plan best for you and your family's circumstances. AJ is that agent! We have known AJ for nearly 5 years and he has become more like a trusted friend than just an insurance agent. We have several policies with State Farm and it is clear AJ had our best interests in mind when suggesting insurance products. He is extremely knowledgeable about each policy and thoroughly explained how each one works and how having the policy will protect us should the need arise and also how it will help us manage risks in the future [ie disability, liability, etc]. He is also very patient answering every 'what if' question and repeating as many times as necessary to ensure we understand the policy and how it could protect our family against a financial loss. He is a family-oriented person and sincerely cares about protecting our family’s future as he does with his own family. He believes in the State Farm products he suggests and doesn't sell anything that he doesn't believe will be of great value. We know this because, despite AJ's sincerity, we have challenged him many times to prove SF's product is better than the competitors. He always came back with illustrations of the competitor and how SF is a better product [consistently winning top JD Power awards]. He has even shown us his own family insurance policies to back up his beliefs! AJ's insatiable curiosity to inquire about everything has given him a broad knowledge base and he is eager to share his wisdom. We have benefitted from all his advice, ranging from where to get the best BBQ to the importance of a Costco membership [which helped us buy our car at a major discount] to getting and maximizing the value of a Whole Life Insurance Policy [helped us use the existing cash value to qualify for a better interest rate on our home loan]. AJ is also very reliable. We can count on AJ or team to call us if we are late in paying the premiums so the policy won't lapse. He is also quick to respond to any emails, calls/texts/voicemails despite his extremely busy schedule, which is probably why he is consistently winning the top awards at State Farm. As a top insurance agent, AJ is often able to work directly with the SF corporate office to resolve pressing issues. That respected relationship has benefitted us several times from billing issues to even bringing down the premium of an existing policy due to a better medical qualification for a subsequent policy! I am confident this would not have happened with any other agent that did not have a similar relationship with their Corporate office. Overall, we are really lucky to have found AJ and look forward to many more years of good advice! Thanks AJ!!!"

Nisrein Alnshaiwat

July 26, 2022

5  out of  5 rating by Nisrein Alnshaiwat
"Abdullah and his team are a very great and helpful group of people and I was very lucky to have their service. I have been with State Farm for over 7 years and after the help of Abdullah and his team, I was sure to recommend State Farm to all my friends. I appreciate all the effort that they put in everyday towards helping me and their customers. I highly recommend their team and it’s been a pleasure working with them."

Mang-Ling Cho

June 24, 2022

5  out of  5 rating by Mang-Ling Cho
"Gilbert is professional and provides great customer service! Highly recommend AJ and his team!"

Angela C

June 21, 2022

5  out of  5 rating by Angela C
"Great customer service, Gilbert Carpintero has helped me through various changes in my policy always looking out for my best interest. I have been in one accident and I wasn’t sure on what the next steps, Gilbert diligently and promptly assisted me through out the entire process. Highly recommend reaching out to him!"

Greg Logan

May 24, 2022

5  out of  5 rating by Greg Logan
"Super helpful staff and I could tell they had my best interest in mind. Got recommended to them by a friend and i’ll definitely be passing the word on!!"


May 13, 2022

5  out of  5 rating by Vamshi
"Excellent and efficient service every time. Never missed a beat on follow-ups which is what kept me with them since 2012 and more years to go."

Ramsey ElKheshen

April 25, 2022

5  out of  5 rating by Ramsey ElKheshen
"AJ deserves A+++. Very knowledgeable in his field, he had the right answers for us that made our life easier. Very responsive, professional, and I will recommend him to all of our friends."

Hanan Kheshen

April 25, 2022

5  out of  5 rating by Hanan Kheshen
"The best agent we have ever worked with, helped our family a lot. Was able to provide us with great rates. We did complete coverage for our home insurance, auto insurance, and life insurance for the whole family."